The National Center for Technology and Dispute Resolution (NCTDR) present a bibliography on Online Dispute Resolution. This bibliography, which will be updated periodically, reflects the exponential growth of the field since it has been create. While our main purpose is to identify books, book chapters, and journal articles on ODR, a less comprehensive collection of […] Read more
We are pleased to announce that Prof. Karim Benyekhlef, Director of the Cyberjustice Laboratory, joins the members of the prestigious National Center for Technology & Dispute Resolution (NCTDR). Established in 1998 at the University of Massachusetts, the Center is now headed by Professor Ethan Katsh with the aim of : supports and sustains the development […] Read more
Prof. Meredith Rossner - ACT researcher - and Martha McCurdy - PhD Candidate in Sociology at the London School of Economics - publish a report that presents the findings of Phase 2 of the video hearings process evaluation that includes party-to-party hearings and party-to-state hearings in civil, family and tax jurisdictions. The report provides a […] Read more
The International Observatory on the Societal Impacts of AI and Digital - OBVIA - offers a guide to better understand the functioning of the different exposure apps to fight against COVID-19. Les applications de notifications d’exposition à la COVID-19 proposent des pistes de solutions intéressantes pour endiguer la pandémie avec laquelle nous sommes présentement […] Read more
In this article, the author looks at the success of the online dispute resolution by examining the capabilities of various platforms available in Quebec - including the PARLe platform. In 2016, the QCPO changed their paradigm and took a leap into the digital world. They hired the Cyberjustice Laboratory of the University of Montreal to […] Read more
This article by Kelsey R. Ruszkowski - ACT student - and Samuel J. Blanton - lawyer - examines the relational challenges behind the use of remote technology in the legal practice. Even before the spread of COVID-19, the use of technology has quickly become an integral part of our everyday lives and has shaped […] Read more
Jean-François Roberge - ACT researcher - discuss in this publication the concept of sense of justice and it's importance in evaluating the quality of online dispute resolution, particularly through the experience of justice by the users of the online dispute resolution platform - PARLE - in consumer disputes. The sense of justice is a concept […] Read more
Nicolas Vermeys - Assistant Director of the Cyberjustice Laboratory - Maria-Fernanda Acevedo Lanas - Scientific Coordinator at the Cyberjustice Laboratory - explore in this publication the emergence and evolution of virtual courts in Canada by drawing on the work done by the Cyberjustice Laboratory and, in particular, the success of the Platform to Aid in […] Read more
Heather Scheiwe Kulp and Amy J. Schmitz review the standards for the use of Online Dispute Resolution in courts by questioning users who have experimented the system. As online dispute resolution (ODR) systems become increasingly popular and prevalent, especially for court cases, those of us considering and setting standards for ODR find ourselves wondering what […] Read more
Amy Schmitz - ACT researcher and Professor at the University of Missouri, School of Law raises in this publication the issues of access to justice in an increasingly digital society. Access to Justice (A2J) is the hot topic of the day, energizing Twitter and judges alike. Meanwhile, professors and policymakers join in song, singing the […] Read more
